Personal Emergency Response Systems

Dear Linda:
       
My grandmother fell, was unable to move initially or call anyone for hours. We’ve suggested assisted living, but she wants to remain in her home. What should we know about contact systems?
 
Her Worried Granddaughter

 
Dear Granddaughter:

Your grandmother is very lucky to have you in her life. With today's mobility, family members are not always close by to protect their elders, and, sadly and too often now, older folks are left entirely to their own devices by their own children.

Though the elderly generally like to stay in the comfort of their own home, it can be dangerous, particularly if they live alone. That is why having a Personal Emergency Response System (PERS) can be imperative. This simple electronic device enables the user to summon help in an emergency, and can be the difference between life and death.
     
A benefit to the aging or disabled, the user feels more confident and lives more safely at home for a longer time (Surveys indicate a PERS adds an average of five years of independent living.). The user’s family worries less because their loved one has access to immediate help 24 hours a day, 7 days a week.
     
PERS has two components. The transmitter is battery operated and activated by pressing a button. The transmitter (Be sure it’s waterproof for in the shower) can be worn around the neck, on a wrist band or belt, or in a pocket. The second component is the console which is triggered when the transmitter button is pushed.
     
When the console receives the radio signal from the transmitter, it operates as automatic dialing machine and sends an alert through any telephone to pre-selected emergency numbers. Look for systems with a long transmission range that can dial out even if the telephone is in use or off the hook.
     
A PERS can be rented or purchased. The varied equipment costs and monthly fees ($30-50) are not covered by Medicare, Medicaid or most insurance companies. Most PERS are programmed to an Emergency Response Center where the caller is identified, and the medical history and contacts are on file. The Center calls emergency services (medical, fire or police). The other alternative is to buy a no-monthly-fee system that dials emergency services directly. This can be more cost effective, so compare prices.
     
Test several systems for ease and performance. Ask about unique features and servicing. Read all agreements carefully before signing and call the Better Business Bureau to see if any complaints have been filed against companies being considered.